Terms and Conditions
Last updated: [29.10.2025]

1. General Provisions

1.1. These Terms and Conditions (“Terms”) govern access to and use of the Hell and Heaven Travel services, including the website hhtravel.eu, the AI Travel Assistant, and any associated applications or chatbots (collectively, the “Service”).
1.2. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must discontinue use of the Service immediately.
1.3. The Service is operated by FUTURIT CENTER SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, registered in the European Union.

2. Scope of the Service

2.1. The Service provides users with personalized travel recommendations, information about destinations, events, and experiences based on user preferences.
2.2. All content and recommendations are provided for informational and entertainment purposes only and do not constitute professional travel advice or guarantees.
2.3. The Service may include both free and paid features, subscription options, or promotional offers. Any paid services will be clearly indicated before purchase.

3. Registration and User Responsibilities

3.1. To access certain features, users may be required to register and provide personal information such as name, email address, or social login credentials.
3.2. Users must provide accurate, current, and complete information during registration and maintain its accuracy thereafter.
3.3. Users are responsible for maintaining the confidentiality of their login credentials and for all activities under their account.
3.4. The Service is intended for users aged 18 and above. By using the Service, you confirm that you meet this requirement.

4. Limitation of Liability

4.1. The Service provides travel-related information aggregated from various public and third-party sources. While we strive for accuracy, we do not guarantee the completeness, reliability, or suitability of the information.
4.2. The Service does not act as a travel agency or booking intermediary and is not responsible for third-party actions or omissions, including transportation, accommodation, events, or other services.
4.3. Users assume full responsibility for their use of the Service and any decisions made based on its content.
4.4. To the fullest extent permitted by law, the Service shall not be liable for any direct, indirect, or consequential damages arising from use or inability to use the Service.

5. Personal Data and Privacy

5.1. The processing of personal data is carried out in accordance with Regulation (EU) 2016/679 (GDPR) and applicable European privacy legislation.
5.2. The Service collects and processes only the data necessary to operate and improve functionality.
5.3. Personal data will not be shared or sold to third parties without explicit user consent, except when required by law.
5.4. Users can request access, correction, or deletion of their data by contacting info@hhtravel.eu
5.5. For more details, please refer to our Privacy Policy available at hhtravel.eu/privacy

6. Intellectual Property

6.1. All content and materials available on the Service, including text, images, design elements, graphics, and source code, are the intellectual property of FUTURIT CENTER SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ or its licensors and are protected under applicable EU and international copyright laws.
6.2. Users are not permitted to copy, reproduce, distribute, or modify any materials from the Service without prior written consent.
6.3. The “H&H Travel”, “Hell and Heaven Travel”, and related marks are registered or unregistered trademarks of FUTURIT CENTER SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ.

7. Modifications to the Terms

7.1. The Service reserves the right to amend or update these Terms at any time without prior notice.
7.2. The updated version will be published on hhtravel.eu and will take effect immediately upon publication.
7.3. Continued use of the Service after such updates constitutes acceptance of the revised Terms.

8. Governing Law and Dispute Resolution

8.1. These Terms shall be governed by and construed in accordance with the laws of the European Union, without prejudice to any mandatory consumer protection provisions of the user’s country of residence.
8.2. Any disputes shall first be attempted to be resolved amicably through negotiation.
8.3. If resolution cannot be reached, disputes may be submitted to the competent courts of the European Union or another jurisdiction as required by applicable law.

9. Contact Information

If you have any questions or concerns about these Terms, please contact us:
📧 info@hhtravel.eu
🌐 www.hhtravel.eu